
System Reliability

24 X 7 Support Coverage

Live Knowledgeable Technician
Technology Support You Can Count On
Electronic systems require regular updating and face occasional disruptions. Our SimpleCare Priority Support
Plans have you covered! We proactively monitor and correct issues as well as provide both the Help Desk
and On-Site Support when problems arise. Choose the VIP, Enhanced or Essential Plan – both great values
— or opt for a plan custom-tailored to your needs. With four levels of proactive support, we simplify the use
and reliability of your technology. All plans require the presence of the SimpleCare Remote Interface and a
reliable network.
Benefits to You
Custom
Plus
Essential
24/7 Help Desk
24/7 Device Health Monitoring
Remote Firmware Updates
Advanced Remote Troubleshooting
Base Charge Waiver
System Checkups
2+/Year
1 / Year
1 / Year
Refresher Tutorials
2+/Year
2/ Year
Replacement Product Discount
Up to 25%
Up to 15%
Labor Discount
100%
10%
Projected Response Time
Highest Priority
3 Business Days
5 Business Days
Cost
TBD
$109 Per Month
$59 Per Month
